Mai Charming Hotel and Spa

29 Hang Bong, Hoan Kiem, Hanoi, Vietnam·View on map

Very good1 212 reviews
8.1
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1 / 16
Check-infrom 14:00
Check-outuntil 12:00
Parking✕ Not available
WiFi✓ Free
Pets✕ Not allowed
BreakfastNot stated

Description

Mai Charming Hotel and Spa is a 3-star hotel in Hanoi’s Old Quarter, with a spa and family rooms featuring city views.

On Hang Bong street, the hotel is 500 m from Hoan Kiem Lake and a five-minute walk from the Water Puppet Theatre. Rooms range from a 12 m² Standard Double Room to family options of 30 and 36 m². Each has air conditioning, a private bathroom, a flat-screen TV, soundproofing and a minibar. The Deluxe Double or Twin Room has no window; the Junior Suite and both family room types offer city views. The Family Suite adds a balcony and terrace, and both family options have two large beds.

The restaurant serves buffet breakfast and Asian and Western dishes for lunch and dinner; the bar offers cocktails, wine and beer. Spa and massage services, a tour desk, airport shuttle, car hire and bicycle rental are among the hotel’s facilities. Free Wi-Fi is available in rooms, and parking is unavailable. Hang Da Galleria is 200 m away, Saint Joseph Cathedral 250 m and Hanoi Weekend Night Market 400 m.

Rooms

5 room types · 12–36 m²

Five room categories range from the 12 m² Standard Double Room and 15 m² Deluxe Double or Twin Room to suites and family accommodation. The Deluxe room has no window and can be arranged with two single beds or one large bed; the Standard is a compact double room. The 30 m² Family Suite with Balcony and the 36 m² Family Studio each have two large beds and accommodate up to four people.

Air conditioning, a private bathroom, flat-screen TV, soundproofing and a minibar are common across the room types. The Junior Suite measures 18 m² and has a city view and private entrance. City views also feature in both family options. The Family Suite adds a balcony and terrace, while the larger Family Studio offers more indoor space.

Deluxe Double or Twin Room — Mai Charming Hotel and Spa

Deluxe Double or Twin Room

15 m² Max. 2 guests 2 Single bed or 1 Large bed (King size)
SoundproofingMinibarAir conditioning

This 15 m² room has no window and accommodates up to two people. It can be arranged with two single beds or one large king-size bed, and includes a sofa seating area, air conditioning, a flat-screen TV and a minibar.

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Family Suite with Balcony — Mai Charming Hotel and Spa

Family Suite with Balcony

30 m² Max. 6 guests 2 Large bed (King size)
BalconyCity viewTerrace

At 30 m², the Family Suite with Balcony has a city view and two large king-size beds, with space for up to four people. Its balcony and terrace distinguish it from the Family Studio, while air conditioning and a private bathroom serve the whole family.

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Junior Suite — Mai Charming Hotel and Spa

Junior Suite

18 m² Max. 2 guests 1 Large bed (King size)
City viewSoundproofingMinibar

The 18 m² Junior Suite has a city view, a private entrance and soundproof walls. Its walk-in shower distinguishes the bathroom setup, and the room also has a minibar, flat-screen TV and air conditioning. It accommodates two people and has a large king-size bed.

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Standard Double Room — Mai Charming Hotel and Spa

Standard Double Room

12 m² Max. 2 guests 1 Double bed
Private entranceSoundproofingMinibar

At 12 m², this is the most compact double option, with one double bed and space for two. A private entrance and soundproof walls add separation from the corridor; the room also has air conditioning, a minibar and a private bathroom with a walk-in shower.

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Family Studio — Mai Charming Hotel and Spa

Family Studio

36 m² Max. 6 guests 2 Large bed (King size)
City viewPrivate entranceSoundproofing

The 36 m² Family Studio is the largest room type, with a city view and two large king-size beds for up to four people. It has a private entrance and soundproof walls, along with air conditioning and a private bathroom with a walk-in shower.

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Facilities

50 facilities
Restaurant
Private bathroom
Air conditioning
Spa & wellness centre
Free WiFi
Family rooms
Airport shuttle
Room service
Non-smoking rooms
Flat-screen TV

Dining is available at the hotel restaurant, alongside wine and champagne and special-diet menus on request. The shared lounge and TV area and the terrace offer places to spend time beyond the rooms, while free Wi-Fi is available in the rooms. A lift serves the upper floors, and the 24-hour front desk is paired with luggage storage, private check-in and check-out, concierge service and a tour desk.

The spa and wellness centre offers massage services, including couples, head, foot, neck and back treatments, as well as spa packages, body scrubs, wraps, foot baths and beauty treatments. You can also arrange bicycle rental, car hire, cooking classes, walking tours, bike tours and local-culture activities; an airport shuttle is among the transport services. There is no parking at the hotel.

General

  • Terrace
  • Bicycle rental
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Cycling
  • Hiking
  • Tour desk
  • Currency exchange
  • Luggage storage
  • 24-hour front desk
  • Lift
  • Family rooms
  • Airport shuttle

Food & drink

  • Wine/champagne
  • Special diet menus (on request)
  • Minibar
  • Restaurant

In the room

  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Electric kettle
  • Refrigerator
  • Socket near the bed
  • Clothes rack
  • Desk

Media & technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Internet services

Mai Charming Hotel and Spa is on Hang Bong street in Hanoi’s Old Quarter, among narrow commercial streets, shopfronts and small religious sites. Yen Thai Temple is 100 m away, Hang Da Galleria is 200 m away and Saint Joseph Cathedral is 250 m away. Hoan Kiem Lake is 500 m from the hotel. The surrounding streets mix everyday shopping and cafés with temples and church architecture.

Ha Noi Railway station is 1 km away, and the hotel offers an airport shuttle as well as car hire. You are asked to share your expected arrival time in advance; the 24-hour front desk and luggage storage are useful for arrivals and departures. There is no on-site parking, so drivers need to plan for parking elsewhere. A lift serves the upper floors, and walking tours, bike tours and cycling are among the activities available.

Hanoi Weekend Night Market is 400 m away, while Hoa Lo Historical Prison is 650 m from the hotel. Hanoi Old City Gate is 800 m away and Imperial Citadel of Thang Long is 950 m away. The market brings evening stalls and shopping close to the hotel; the prison museum and citadel offer contrasting ways to explore Hanoi’s past. These landmarks can be reached on foot from Hang Bong street.

  • Hoan Kiem Lake
    A central lake promenade with shaded paths and Turtle Tower nearby.
    500 m
  • Saint Joseph Cathedral
    Neo-Gothic church architecture close to the Old Quarter’s café streets.
    250 m
  • Hanoi Weekend Night Market
    Evening stalls bring local snacks, clothing and crafts to nearby streets.
    400 m
  • Hoa Lo Historical Prison
    Museum galleries trace the prison’s history and Vietnam’s colonial period.
    650 m
  • Hanoi Old City Gate
    A historic entrance marking the northern edge of Hanoi’s Old Quarter.
    800 m
  • Imperial Citadel of Thang Long
    Archaeological remains and royal buildings from Hanoi’s imperial past.
    950 m

Is it for you?

Yes, if…

  • ✓you want to stay in Hanoi’s Old Quarter, 500 m from Hoan Kiem Lake.
  • ✓you value spa facilities and massage treatments at the hotel.
  • ✓you are travelling as a family: two family room types have two large beds and accommodate up to four people.
  • ✓you want a balcony or terrace with city views; the Family Suite has both.
  • ✓you need free Wi-Fi in your room or an airport shuttle.

Maybe not, if…

  • ✕you need on-site parking; none is available.
  • ✕you prefer a room with a window: the Deluxe Double or Twin Room has none.
  • ✕you are particularly sensitive to damp or bathroom cleanliness, as some guests reported mould and damp walls.
  • ✕you need a spacious room in every category: the Standard Double Room is 12 m² and the Deluxe Double or Twin Room is 15 m².

What guests say

1 212 verified reviews
8.1

Guests often praise the Old Quarter setting and friendly staff, including help with luggage, tour bookings and local recommendations; value for money is also appreciated. Feedback on cleanliness is mixed, with some guests reporting bathroom mould, damp walls and limited natural light in internal rooms.

Location9.5
Staff9.3
Free WiFi8.6
Value for money8.5
Cleanliness8.2
Comfort8.2
Facilities7.9

Frequently asked questions

How much does a night at Mai Charming Hotel and Spa cost?

Rates at Mai Charming Hotel and Spa vary by season, room type and dates. To see the current price for your stay, view the available rates through our booking partners.

How do I get to Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa is on Hang Bong street in Hanoi’s Old Quarter. Ha Noi Railway station is 1 km away; an airport shuttle is also available. The hotel asks you to share your expected arrival time in advance, and its front desk is open 24 hours. There is no on-site parking.

What is near Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa is 250 m from Saint Joseph Cathedral and 400 m from Hanoi Weekend Night Market. Hoan Kiem Lake is 500 m away, and Hang Da Galleria is 200 m from the hotel. Hanoi Old City Gate lies 800 m away. Nearby options include lakeside walks, church architecture, market browsing and Old Quarter shopping streets.

Does Mai Charming Hotel and Spa serve breakfast?

Mai Charming Hotel and Spa serves a buffet breakfast in its restaurant, with Asian and Western dishes also available for lunch and dinner. Breakfast is not included in the room rate, so it is a separate dining service.

What spa services does Mai Charming Hotel and Spa offer?

Mai Charming Hotel and Spa has a spa and wellness centre with massage services and spa packages. Treatments include body scrubs, wraps, manicures and facials, and massage options include couples, foot, head, neck and back treatments.

Which family rooms can I book at Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa offers a 30 m² Family Suite with Balcony and a 36 m² Family Studio. Each has two large beds and accommodates up to four people; the suite also has a city view, balcony and terrace.

Does the Deluxe Double or Twin Room at Mai Charming Hotel and Spa have a window?

The Deluxe Double or Twin Room at Mai Charming Hotel and Spa has no window. It measures 15 m² and accommodates two people, with a sofa seating area; the bed arrangement is either two single beds or one large king-size bed.

Mai Charming Hotel and Spa · Photos (16)
8.1 Very good1 212 reviews
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